Your Personal VIP Agent on the Ground
Enjoy a higher-touch experience on the ground with your own dedicated Universal Aviation Agent, exclusively available for Universal-managed missions. Our agents manage your entire ARR/DEP process, ensuring no details are missed and giving you the personalized attention you need.
High-touch, Personalized Support
Each Universal Aviation Agent will oversee everything on the ground, from arrival to departure, so your passengers and crew can focus on enjoying the journey.
- VIP level personalization for every mission
- A dedicated agent on the ground from arrival to departure
- Accessible 24/7 from start to finish of your mission
- QC of all third-party services
- Personalized recommendations and solutions
Oversight and QC for all Third-Party Services
Your Universal Aviation Agent will work with your ground handler and all other third-party service providers – both self-arranged and Universal-arranged – to verify the accuracy and timeliness of all your requested services, ensuring a perfectly synchronized mission.
- Slots and parking
- CIQ facilitation
- Hotels, Catering, and Crew/Pax Ground Transportation
- Helicopter and Yacht services
- Last-minute changes and requests
- Special VIP requests
Peak Periods and High-traffic Events
The Cannes Film Festival. Med Peak Season. Wimbledon. The CES Convention.
When your ground handler’s resources are stretched thin during peak periods, having a Universal Aviation Agent overseeing your mission can transform your experience from stressful to delightful.
Locations
Ready for a better ground experience?
Request your personal Universal Aviation Agent for your next Universal-managed mission.